Pink House

Frequently Asked Questions



A credit card is required to book appointments. It will not be charged until check out. For large parties, a 50% deposit is required to hold the appointment. Call (415) 666-6390, or book online.


We kindly ask that you arrive 10 minutes before your appointment. Please remember, if your treatment is delayed due to late arrival, it will end as scheduled, so that the next guest is not inconvenienced.

Cancellation Policy

We appreciate your respecting our 24-hour calculation policy. There will be full service charge for missed appointments.


Pink House accepts cash and all major credit cards. Beauticians and therapists kindly accept gratuities in the form of cash or personal checks. All prices are subject to change without notice.

Spa Etiquette

Please turn cell phones off, or to vibrate and refrain from using them in the spa. While we love our four-footed friends, only service animals are allowed inside the salon and spa. Children 12 years or older are welcome. Please leave valuables at home as Pink House is not responsible for lost or stolen items.

Return Policy

All product sales are final. Unopened products may be returned for store credit within 14 days of purchase.